Korres FAQs
 

Does anyone else see the information that I provide to Korres?
We respect your privacy. The information you provide will not be given to any third party without your express consent. Read our Privacy Policy for additional information. If you have any questions about security at our Site, you can contact us.

Is it safe to use my credit card?
Yes. When you submit any personal information (name, address and credit card) during Checkout, the data is encrypted and sent over a secure connection to our Web site server. Read more on How To Shop Online.

What is your return/exchange policy?
If for any reason you are not completely satisfied with your Korres Online purchase, simply return the unused portion and we will be happy to remit your account for the full amount of your purchase. If you prefer, you may exchange your purchase for other Korres products. More information about  Returns and Exchanges.

Can you send me samples?
Regrettably, samples are not available for general distribution. If your desire is to "try before you buy," please know that it is a Korres  Online policy to accept returns or exchanges for products that you are not satisfied with. If you would like product recommendations, we invite you to contact us.

Catalog Request
We are sorry, but Korres   does not currently produce a complete product catalog. However, you may view the entire selection of Korres   products on our Web site (www.korres.com).

Why is my favorite product discontinued? What can I use now?
Decisions to discontinue or introduce a product or size are made in response to consumer preferences and purchasing patterns throughout the country. Please email  us the name/shade of your favorite product that has been discontinued and they will be happy to provide alternative recommendations.